Privacy policy

Last updated: 7 October 2026

1. Who we are

For our website and our own contacts, we decide how personal data is used. For the data our clients give us during an engagement, we act on their behalf and on their instructions, under a data processing agreement with each client.

2. What we process

• CRM exports from our clients. For each deal: its name, stage, amount, the salesperson who owns it, its dates and the reason a lost deal was lost. We keep only the columns we use. Any other column in an export, such as contact names, email addresses or phone numbers, is dropped before anything is saved.
• Contact details. The names, email addresses and roles of the people at the client we write to: the person who sends us the monthly export and the owners of decisions, and their answers to our weekly check-ins.
• What we write together. Forecasts, decisions, notes from working sessions, and the reports we prepare, including the PDFs we send.
• Our website. We count page visits (see section 8). If you email us or send us your figures from the calculator, we receive what you send.

Only our own team signs in to the application we use to run engagements. Our clients do not have accounts in it.

3. How we use it

We use client data only to run that client's engagement: to prepare its reports, to send its monthly requests and weekly check-ins, and to follow up on what was agreed. No AI model processes client data. We do not sell personal data, we do not share it for advertising, and we do not use one client's data for another.

4. Who helps us

These companies process data for us, under contracts that bind them to the same rules:

5. Data outside Europe

Where personal data leaves the European Economic Area, for example Resend's sending records in the United States, the transfer is covered by the EU-US Data Privacy Framework or by the European Commission's Standard Contractual Clauses.

6. How long we keep it

The engagement ends when the agreed retainer ends, or, if we keep checking in every quarter after that, at the last quarterly check-in. Deletion happens automatically on these dates. Each deletion is recorded with its date and the number of records removed, never with a name.

7. Deletion on request, and your other rights

A client can ask us at any time to delete everything we hold about it. We do so within 30 days and confirm it in writing.

You can also ask us to see the personal data we hold about you, to correct it, to delete it, to limit how we use it, to object to how we use it, or to receive it in a usable format. Where we hold your data on behalf of a client, we pass your request to that client and help them answer it. Write to os@stratyx.be. We answer within 30 days.

If you think we handle your data wrongly, you can complain to the Belgian Data Protection Authority:

8. Cookies and visit counting

Our application uses only the cookies our team needs to sign in. Our public website sets no cookies. It counts visits: the page, the page you came from, your country, and the type of device, browser and operating system, without following you to other websites. On the calculator and the reality check, what you type stays in your browser unless you choose to send it to us. We count visits to those pages, never what you type into them.

9. Security

Data is encrypted in transit and at rest. Only our team has access to client data. Before every release we check automatically that no part of the database can be reached without our team's access.

10. Changes

When our practice changes, we update this page. The date at the top shows the last change. Clients hear about changes that affect their data agreement directly from us.

11. Law

This policy is governed by Belgian law.